Privacy Policy

Last Updated: January 2025

Your privacy is important to us. This Privacy Policy explains how V-Care Family Practice & Urgent Care (“V-Care,” “we,” “our”) collects, uses, and protects your information when you visit our website or interact with our practice.

1. Information We Collect

We may collect the following information:

• Personal Information – name, phone number, email, appointment details
• Insurance Information – if voluntarily submitted
• Technical Data – IP address, browser type, device information, and pages viewed
• Form Submissions – messages you send us via contact or appointment forms

We do NOT store medical records or Protected Health Information (PHI) on this website.

2. How We Use Your Information

We may use your information to:

• Respond to appointment requests
• Communicate with you regarding services or inquiries
• Improve website performance and user experience
• Maintain website security

3. How We Protect Your Information

We use industry-standard security tools to protect personal information submitted on this website. However, no website is 100% secure. Please avoid sharing private medical details online.

4. Cookies & Analytics

We may use cookies or analytics tools (e.g., Google Analytics) to understand website traffic and improve the user experience.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary to:

• Respond to your request (e.g., appointment confirmation)
• Comply with law enforcement or legal requirements
• Process website analytics (non-identifiable data only)

6. Children’s Privacy

Our website is not intended for children under age 13. We do not knowingly collect data from minors online.

7. Links to Other Websites

We are not responsible for the privacy practices of external websites linked from our site.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will include a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:
V-Care Family Practice & Urgent Care
18311 Clay Rd, Ste A7, Houston, TX 77084
Phone: (281) 984-4550
Email: contact@v-carehealth.com